Shipping policy

Processing & Handling

  • Order Processing Time: Orders are processed within 1–3 business days (excluding weekends and major holidays).

  • Order Tracking: You will receive a shipping confirmation email containing your tracking link once your order has dispatched.

Domestic Shipping Rates & Delivery Estimates

  • Standard Shipping: 3–5 business days via USPS / UPS (Calculated at checkout based on weight and destination).

  • Express Shipping: 1–2 business days via USPS Priority Express / UPS Next Day Air.

  • Free Shipping: Applicable on standard domestic orders over a set threshold (e.g., $75+).

International Shipping

  • Standard international shipping typically takes 7–21 business days, depending on the destination and local customs processing.

  • Duties & Taxes: International customers are responsible for any custom fees, import duties, or local taxes assessed at customs.

Lost, Stolen, or Damaged Packages

  • If your package arrives damaged, please document the damage with clear photos and contact customer support within 48 hours of delivery.

  • We are not directly responsible for lost or stolen packages confirmed as delivered by the carrier, but we will assist in filing claims with the carrier whenever possible.